Call center transcription
Improve your agent training and customer experience. Dialpad's AI-powered customer engagement platform comes with real-time, state-of-the-art call center transcription, built on a speech recognition model that's analyzed over 50 million hours of business conversation data. Book a product tour to see how it works!
Zach Glenn
Director of IT, ShipEx
Essentials
$80
utilisateur/mois
$95 USD if billed monthly
Appels entrants
Serveur Vocal Interactif (SVI/IVR)
Distribution Automatique des Appels (DAA/ACD)
Enregistrement
Écoute, chuchotement, intervention
Fonctionnalités d’IA de base
Advanced
$115
utilisateur/mois
$135 USD if billed monthly
Comprend tous les avantages du forfait Essentials plus:
Assistance virtuelle
Assistance en direct
Assistance virtuelle numérique
Premium
$150
utilisateur/mois
$170 USD if billed monthly
Comprend tous les avantages du forfait Advanced plus:
Assistance omni-canale
Ai Scorecards
Ai CSAT