Dialpad LogoDialpad Logo Icon

Call center recording

Whether you work in a small or large call center, call center recordings are useful for both training and maintaining compliance. Get a product tour of Dialpad's AI-powered customer engagement platform to see how it can work for your contact center team.

  • One click to start or pause recording

  • Has an API to auto-pause recordings when sensitive info is being shared

  • AI-powered real-time transcriptions of calls

Screenshot of recording a video call in Dialpad
Screenshot of a list of recorded calls in Dialpad-s app, showing caller IDs, times, and durations
Screenshot of creating a coaching call recording playlist in Dialpad app
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
More on APIs
Screenshot of Dialpad Ai redacting PII in a live call transcript in real-time
Learn more
Screenshot of Dialpad Ai transcribing a phone call in real time
Plus d'intégrations
Screenshot of Dialpads integration with Salesforce
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

Will Musto
Director of Operations at The Roman Group