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Dialpad Ai Customer Enablement Session Part 4: Ai Scorecards

Learn all about Ai Scorecards, powering you with out-of-the-box templates so you can get started right away evaluating customer conversations.

Webinar highlights

  • Gain insights into QA's significance for call quality and how Ai Scorecards enhance QA workflows

  • Identify quality trends to track staff performance, direct coaching, and recognize top performers objectively

  • Understand how AI boosts efficiency, enabling QA staff to accomplish more with fewer resources

Nos conférenciers
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Manager, Solutions Consultant, APAC

Jayden Zullo

Dialpad
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Customer Success Manager, ANZ

Saif Khan

Dialpad
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Senior Customer Success Manager, ANZ

Minh Do

Dialpad
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