Ai Scorecards: Improvements and Automations
Join Liz Fox, Dialpad's Senior Product Manager, for an exclusive deep-dive training session on the latest enhancements to Ai Scorecards. Learn about the new features, including automating QA, creating custom fields, and improving coaching.
Webinar Highlights:
How to grade 100% of agents' calls automatically
How to create a custom scorecard that works for your business
How to get access to reporting on automated and manual scoring
Sr. Product Manager
Liz Fox
Liz is a passionate product leader with over a decade of experience in the communications industry. Since 2021, she has been shaping Dialpad’s contact center solutions, helping businesses enhance communication with innovative, Ai-powered tools.
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Talk, message, meet, and support customers in one beautiful workspace.