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Which is better?

Dialpad Connect vs. JustCall

A quick snapshot of what you get with Dialpad:

  • Industry-leading AI powering features like real-time transcriptions and Ai Assistant

  • Salesforce integration comes included with all Pro and Enterprise plans

  • A single platform for all internal and external communications

Sign up for a 14-day trial to get set up with a virtual number and see how it stacks up against JustCall!

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Screenshot of Dialpad Ai transcribing a phone call in real time
  • Dialpad Connect vs. JustCall at a glance
  • Dialpad Logo
  • Justcall
  • Price

  • Starts at $15/user/month when paid annually
  • Starts at $24/user/month when paid annually [1]
  • Calling

  • Team / Instant Messaging

  • Video Conferencing

  • Contact Center Functionality

  • Artificial Intelligence

  • Native directly in both UCaaS + CCaaS platform; one of the most accurate voice transcription engines available
  • Available, but no word on accuracy and not much information available about how it's built and whether it's built in-house
  • Phone Support

Screenshot of Dialpad-s direct messaging feature

Or... Don't feel like reading? No problem.

Book a product demo to see how Dialpad Connect stacks up against JustCall. Or, take a self-guided interactive tour of the app on your own!

💪 Dialpad tip:

At Dialpad, we build our own software—both the UCaaS and CCaaS products—and own every bit of its code, letting us create a more integrated user experience.

Screenshot of Dialpads integration with Salesforce
🧠 Dialpad tip:

Want to nerd out? Dialpad has “split” the logic and routing from voice calls in its architecture, which means our data centers are full of purpose-built, bare metal servers whose only job is to handle calls. Our “brains” in Google Cloud handle all the decision making, routing, and call flows. (It's pretty unique.)

Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of a user-s review for Dialpad support
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

See how Dialpad stacks up against JustCall

Book a personal walkthrough with our team, or take a self-guided interactive tour of Dialpad's app first!