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Dialpad vs. 8x8

A quick snapshot of what you get with Dialpad:

  • A single app for voice, chat, and video conferencing

  • Salesforce integration included in all Pro and Enterprise Plans (and there’s no hidden implementation fees either)

  • Automated Ai Recaps meeting and call summaries

Take Dialpad for a test drive and see how it stacks up against 8x8!

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Screenshot of Dialpad's video conferencing interface displaying a video feed with two participants
  • Dialpad Connect vs. 8x8 Business Communications at a glance
  • Dialpad Logo
  • 8x8
  • Price

  • Starts at $15/user/month
  • Starts at $28/user/month regular price [1]
  • Unified communications

  • Phone calls, video calls, SMS/MMS + team messaging in one app
  • Artificial Intelligence

  • Native Dialpad Ai built directly into UCaaS and CCaaS products
  • Not much information on Pricing page re. artificial intelligence features [1]
  • Easy online signup process

  • Have to talk to Sales to get started with any of the packages [1]
  • Built-in real-time transcription for calls and video meetings

  • None listed on pricing page [1]
Screenshot of Dialpad's business text messaging features
💥 DIALPAD TIP:

Dialpad Connect’s Pro and Enterprise plans come with the Salesforce integration included (and we won’t charge you a hidden implementation fee either).

Want to see how Dialpad compares?

Book a demo or download the G2 report.

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👉 DIALPAD TIP:

After a call completes, you’ll be asked to provide post call feedback by rating us 1-5 stars. 1-2 star ratings automatically open a support ticket with Dialpad Support and—in real-time—captures all the logs and details, so you don’t have to.

Screenshot of Dialpad and 8x8's getapp reviews
Screenshot of Trustpilot ratings for Dialpad and 8x8

Take Dialpad for a test drive

Sign up is easy. You can use your Google or Microsoft 365 account to get started in just a few clicks. Or, take a self-guided interactive tour of the app first!