Sales AI: Why artificial intelligence is the future of sales

Sales teams know that some customers are easier to talk to than others! Dialpad Ai's features, like Custom Moments, are ideal for capturing the sentiment of interactions in real time, with the option for managers to step in.

Find out in this Dialpad for Sales guide, which walks through how sales leaders are using Dialpad to solve challenges like rep onboarding, tedious activity logging, and gathering customer intelligence.

There are many opinions out there about chatbots. Most folks (not only in sales, but also in customer support and other areas) really don’t like them, and it’s understandable. In most cases, chatbots are a roundabout way of “dealing with” customers—but with no guarantee of actually successfully resolving their issues. Maybe in the future when chatbot technology improves, this will change, but for now, we’ll leave chatbots out of it.