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The 14 best Otter.ai alternatives for business transcription

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Grace Lau

Director of Content

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Productivity

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 A screenshot of social media, digital, and voice channels being handled by an agent in Dialpad's omnichannel contact center platform

Scott Hansen
Founder and CEO at LeadSigma

Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Creatin a Custom Moment healthcare
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls