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Customer retention: A guide from a VP of Customer Experience

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Jen Jackson

VP of Customer Experience

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Customer Support + Experience

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Nps calculation

Guillermo Cornejo
CEO, Riders Share

Sending an SMS from Dialpad app v2 blog size
Screenshot of Dialpad CSAT surveys providing key insights to improve customer experience, boost loyalty, and understand your target demographic
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center

Nat Norris
VP of Marketing and IT, Central Restaurant Products

Screenshot of Dialpads integration with Salesforce
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