What are the best conversational AI platforms?
Senior Product Marketing Manager - Ai Contact Center
Tags
Share
❓ Question:
What’s the difference between chatbot platforms and conversational AI platforms? Not much, really. They do pretty similar things—you might make the argument that chatbot platforms are less sophisticated, but that’s mostly because most people still perceive chatbots as this robotic, outdated type of automation that can only handle basic, preset questions. As we’ll see in just a bit, this is no longer the case.
See how Dialpad's omnichannel contact center platform works
Why buy a separate conversational AI platform when it can come included in your contact center platform? Get a demo to see how it works or take a self-guided interactive tour of the app on your own!
Looking for a conversational AI platform?
See how Dialpad's AI-powered customer intelligence platform works. From an intuitive conversational AI chatbot builder, to true omnichannel functionality, it can help you handle all your external and internal communications!