WysywigTabs

Rafiki is a Generative AI-powered conversation + revenue intelligence platform that will help you analyze your sales and customer success teams’ calls to improve Rep productivity and performance

By automatically recording, transcribing and translating in 50+ languages , summarizing, and analyzing all your customer interactions, you can get actionable, tangible insights to enhance your entire organization’s performance (from sales, marketing, product, etc).

Key features include:

Autogenerate call summary after every call and this is usually pushed to the CRM (deal/account/lead or contact) but in your case we can evaluate integration with your CRM.

Automatic followup email so that the Rep can focus on the candidate and not on note taking.

Automatic scoring of all your rep calls to provide 100% audit along with feedback that the recruiter can act on improve their performance

Ask Rafiki Anything and Ask questions about a specific deal or account, and get AI-generated answers based on recent conversations.

Creating onboarding material for new hires can easily be done by clipping snippets from real conversations. Resulting in 3X faster onboarding.

Provides complete call level and org level analytics focussed on a rep improving their performance.