Dialpad vs Google Voice
To make things simple, we've created a quick guide to help you compare different business communication platforms. Here's an overview of how Dialpad compares to Google Voice.
Integrations
- Yes including G Suite, O365, Salesforce and more
- Integrates with fewer productivity apps
CRM Integrations
- Yes, including call note logging, click to call, and more
- Limited CRM integrations
International
- Supports multiple international countries
- Supports select international countries
Call Routing
- Multiple customizable routing options
- Limited routing options
Call Center Functionality
- Yes, includes Call Center specific functionality along with business phone system
- Does not offer integrated contact center and business phone functionality
Analytics
- Advanced reporting and analytics
- Basic analytics
Mobile Apps
- Robust, intuitive mobile apps
- Limited mobile app functionality
Voice Intelligence
- Live transcript and real-time coaching
- Less robust voice intelligence features
Single Sign-On
- Yes, including Okta, OneLogin and G Suite
- Limited single sign on partners
User Provisioning
- Extensive user provisioning partners
- Fewer user provisioning partners
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