Fabrice Della Mea

Sr. Director, Product

Discover Dialpad Support, powered by Ai. Boost productivity, reduce agent burnout, and deliver faster, more satisfying customer experiences. 

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Introducing Dialpad Support: The next generation of customer service

Andrew Gai

VP, Marketing Growth

Learn how Dialpad makes it easy to migrate from your existing on-premise or cloud-based contact center and business phone solution. 

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Thinking of switching providers? It’s easy with Dialpad.

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AI customer engagement improves interactions by personalizing insights to understand customer needs better. Discover how to integrate it into your business.

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10 ways Ai-driven customer engagement will significantly benefit your business in 2024

Contact center quality management software helps businesses assess customer service performance. Our definitive guide reveals 2024's top 10 best solutions. 

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Top 10 best contact center quality management software of 2024: The full guide

Discover how to improve call center customer service with our definitive guide. We reveal the top 20 quick and easy tips to elevate any call center to excellence.

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20 Tips to improve call center customer service

Call whisper lets you give real-time guidance to agents during calls. Discover how it works and the top benefits for your business in our comprehensive guide.

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What is call whisper? Navigating a win-win feature for companies, call agents, and clients

Discover the importance of ROI with AI, how to measure it, and a 12-step strategy for genAI success in 2024. Our guide can make your AI projects profitable.

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How to measure and generate ROI with AI: An actionable guide

Brian Peterson@2X

Co-Founder and CTO

Discover how Dialpad's EPD-wide Launchathon brings together teams to spark creativity, solve problems, and launch exciting new features.

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From Hackathon to Launchathon: How Dialpad launched 20+ new projects in two months

Contact center experience is how customers view their interactions with a brand. Get your contact center experience right and keep improving with our guide. 

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What is contact center experience and how do you improve it?

Discover the 25 essential call center software features for success in 2024 with our in-depth, comparative list. Learn all you need to make an informed decision.

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25 Essential call center software features for success in 2024: What to look for

A Continuity of Operations Plan Template: Free Download

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Making a business continuity plan?

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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DialpadGPT wurde auf der Grundlage von mehr als 6 Milliarden Minuten echter Geschäftsgespräche entwickelt und bietet sofort einsatzbereite KI-Funktionen wie Ai Recaps und Live-Coaching.

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DialpadGPT eignet sich für jede Rolle und jede Branche – und kann auf individuelle Anwendungsfälle sowie branchenspezifischen Fachjargon trainiert werden. 

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Da DialpadGPT auf Basis echter geschäftlicher Konversationen trainiert wurde, kann es präzise Erkenntnisse wie Aktionspunkte, Anrufergebnisse und Kundenzufriedenheitswerte ableiten – und all das in Echtzeit.

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Mit Dialpad können Sie effiziente Teamarbeit fördern, den ROI steigern und erstklassigen Kundensupport bieten – über eine einzige KI-gestützte Anwendung.

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Teams zusammenführen, Arbeitsabläufe automatisieren und Kunden mit dem richtigen Ansprechpartner verbinden – bei jeder Interaktion.

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A template for COOs and leaders to create a business continuity plan for when environmental events and other disasters strike, with a free download. >>

An all-in-one customer communication platform with Ai that takes notes, delivers insights, and helps your team stay productive.

Dialpad Connect

Cloud-based support and contact center solution with Ai that helps expedite onboarding, simplify coaching, and delight customers.

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Cloud-based sales outreach solution with Ai that automates playbooks, gives in-call coaching, and helps your team win.

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Learn how real estate company RE/MAX sets a higher service standard with Dialpad Support.

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