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Dialpad vs Nextiva

Connect your team with a platform that powers voice, video, messages, and meetings across your existing devices.

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  • Dialpad Logo
  • Nextiva

  • Price

  • Starts at $15/user/month
  • Starts at $18.95/user/month

  • Platform Focus

  • Dedicated focus on business communications
  • Spread thin across communications, CRM, and other business apps

  • Transcriptions

  • Highly accurate call, meeting, and voicemail transcription
  • Only voicemail transcription

  • User Experience

  • A single, unified platform for inbound and outbound calling, video conferencing, and team chat
  • Separate apps for business communications and collaboration

  • Integrations

  • Integrates with popular tools like Google Workspace, Salesforce, HubSpot, Microsoft 365, and Zendesk
  • Very limited integrations; integrates with Zendesk

  • Artificial Intelligence

  • Real-time transcriptions, sentiment analysis, speech coaching, and instant post-call summaries powered by Voice Intelligence (Vi)
  • Only real-time suggestions and conversation analysis

Loved by global brands big and small

No PINs, no downloads

Teamwork shouldn’t be hard. Meet with a click straight from your browser or the app.

Chat, share, and get it done

Upgrade to our all-in-one app and instantly go from message thread to meeting.

Keep ideas flowing during meetings

Share your screen, whiteboard ideas, and collaborate on files.

Standard

$15

$27 USD if billed monthly

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You could save 44% with annual billing

  • Unlimited calling

  • Unlimited Ai Meetings for up to 10 participants

  • SMS, MMS & team messaging

  • Ai-powered call & voicemail transcriptions

  • Google Workspace & Microsoft 365 integrations

  • Real-time analytics & reporting

  • Web & chat support

Pro

$25

$35 USD if billed monthly

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You could save 28% with annual billing

All the value of the Standard plan, plus:

  • 24/7 live agent support

  • CRM integrations (Salesforce, Zendesk, HubSpot, Zoho & more)

  • Microsoft Teams integration

  • 10 office locations

  • Multiple phone numbers per account

  • Open APIs & Webhooks

  • Global SMS capabilities

  • Local number support in 70+ countries

  • 25 ring groups (departments)

Enterprise

Contact us

Talk to Sales
You could save 0% with annual billing

All the value of the Pro plan, plus:

  • 99.9% uptime

  • Unlimited office locations

  • Unlimited ring groups (departments)

  • Dial-by-extension

  • Integrations with leading SSO providers (Okta, OneLogin)

  • Azure AD SSO integration

  • Data retention policies

  • Priority live agent support

Work beautifully

Voice intelligence transcribes calls, analyzes sentiment, and even coaches agents in real-time.

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