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Jeff Erickson

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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

Dialpad sales

AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

Startups

Dialpad's Blog

Tips for startups raising investment from an angel investor

In July, we spoke with Jeff Erickson, Startup Advi...

Need a unified communications platform (that inclu...

Need a unified communications platform (that includes a phone system, video conferencing, messaging, and more) for your startup?

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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Leading Cloud Communication Platform - Dialpad

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Tips for startups raising investment (from an angel investor)

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Need a local area code? Dialpad has you covered from coast to coast with number availability in over 50+ countries.

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Sehen Sie sich unsere bahnbrechenden KI-gestützten Lösungen in Aktion an.

Dialpad in der Praxis sehen

DialpadGPT wurde auf der Grundlage von mehr als 6 Milliarden Minuten echter Geschäftsgespräche entwickelt und bietet sofort einsatzbereite KI-Funktionen wie Ai Recaps und Live-Coaching.

Sofort einsatzbereite KI

DialpadGPT eignet sich für jede Rolle und jede Branche – und kann auf individuelle Anwendungsfälle sowie branchenspezifischen Fachjargon trainiert werden. 

Für Unternehmen entwickelt

Da DialpadGPT auf Basis echter geschäftlicher Konversationen trainiert wurde, kann es präzise Erkenntnisse wie Aktionspunkte, Anrufergebnisse und Kundenzufriedenheitswerte ableiten – und all das in Echtzeit.

Immer präzise

Mit DialpadGPT sind die Möglichkeiten endlos. Wir veröffentlichen laufend neue Funktionen und Integrationen.

Kontinuierliche Innovation

Aufgaben automatisieren

Virtuelle Unterstützung bieten

Onboarding beschleunigen

Einblicke generieren

Zeit sparen, Kosten senken und datengestützte Entscheidungen treffen

Jetzt mit einer kostenlosen 14-tägigen Testversion von Dialpad loslegen

Mit Dialpad können Sie effiziente Teamarbeit fördern, den ROI steigern und erstklassigen Kundensupport bieten – über eine einzige KI-gestützte Anwendung.

KI für Ihren Geschäftserfolg

Über 70 Integrationen zur Auswahl

Teams zusammenführen, Arbeitsabläufe automatisieren und Kunden mit dem richtigen Ansprechpartner verbinden – bei jeder Interaktion.

Ai Voice

Coaching-Prozesse vereinfachen, Einhaltung der Best Practices gewährleisten und Kundenzufriedenheit automatisch überwachen.

Ai Contact Center

Onboarding beschleunigen, sofort Antworten auf Kundenanfragen liefern und Geschäfte effizienter abschließen.

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Jeff Erickson shares his insights for startups raising investments, from equity to vesting. Read on to see his best advice.

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