Roman Healthcare Group migrates to a new phone system in minutes
![Roman Healthcare Group customer story](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5872121%2F26255cbba664ef3779ba91b8779aa939%2FRoman-Healthcare-Group-customer-story.jpg&w=3840&q=75)
The transition to Dialpad was almost instant, we had maybe 10 minutes of downtime. Honestly, it might not have even been that long—we were having a training meeting when it rolled over.
Will Musto
Director of Operations
We love that we can jump right in on Dialpad, pull call recordings, and listen to those. And we can set it so that recording starts automatically, so we don’t have to say ‘Don’t forget to hit record on the call.
Will Musto
Director of Operations
Average external talk time per employee is up by 90 minutes per week versus this time last year, and our call volume at large has increased two or three fold.
Will Musto
Director of Operations
Don’t be afraid of taking the jump. There’s a certain amount of stress when thinking of changing, especially for something as vital to a company as your phone system, but if you choose the right provider, the transition can be seamless.
Will Musto
Director of Operations
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