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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

Our Customers - Highlights and Case Studies

How The FruitGuys Scaled Quickly to Remote Work

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How The FruitGuys save 10 hours a week with Dialpad

For 25 years, businesses, schools, and homes acros...

Screenshot of adding and managing phone numbers from Dialpad's online dashboard

Screenshot of adding and managing phone numbers from Dialpads online dashboard

Screenshot of adding and managing phone numbers fr...

The department heads can also make changes in the ...

Screenshot of Dialpad's Google ChromeOS desk connector integration automatically clearing agents' desktop view for them

Screenshot of Dialpads Google Chrome OS desk connector integration automatically clearing agents desktop view for them

Screenshot of Dialpad's Google ChromeOS desk conne...

Once the call has finished, the Desk Connector ask...

Screenshot of Dialpad's Google Workspace integration  automatically pulling contact information

Screenshot of Dialpads Google Workspace integration automatically pulling contact information

Screenshot of Dialpad's Google Workspace integrati...

“I love being able to see what emails our contacts...

Screenshot of Dialpad's built-in contact center analytics dashboard

Screenshot of Dialpads built in contact center analytics dashboard

Screenshot of Dialpad's built-in contact center an...

The team can then use these valuable insights to a...

Book a personal walkthrough of Dialpad Ai Contact Center!

Take a self-guided interactive tour of Dialpad's contact center app!

Is your contact center managing multiple business ...

Is your contact center
 managing multiple
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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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Trained on over 6 billion minutes of real business conversations, DialpadGPT, powers helpful Ai features like Ai Recaps and live coaching—right out of the box.

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DialpadGPT works for every role and industry. Plus, it can be customized to understand unique business use cases and industry-specific jargon.

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Because DialpadGPT is trained on real business conversations, it can accurately extract insights, such as action items, call outcomes, and customer satisfaction scores—all in real time.

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