How SpotOn reduces BDR training time by 50% with Dialpad Ai
I knew for a fact that Dialpad was going to be super helpful, both for the agents and for me.
Gina Yfarraguerri | Head of RTA and Compliance for BDR
Dialpad has done so much. For example, we used to have around 45 admins, which was about a third of my whole department. We didn’t have control over who was listening to other peoples’ calls. Now admins can listen into and coach their own teams.
Gina Yfarraguerri
HEAD OF RTA AND COMPLIANCE FOR BDR
Local presence is something we were looking for, because we got to the point where some of our agents had around 13 numbers each. Obviously, the bill was super high. But as soon as we started using local presence, we no longer had that problem. Just being able to give agents one number has been awesome.
Gina Yfarraguerri
HEAD OF RTA AND COMPLIANCE FOR BDR
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