Service Today supercharges its contact center
I wanted a system that really works and connects the whole organization well, without being clunky and making it difficult. Something that makes it easy to transfer calls and make calls to other departments and people regardless of where they are. Something that’s easy to implement in terms of not needing IT support, and something that integrates into my CRM. And I wanted to get rid of desk phones and hardware.
Zak Saboune
President
There’s a little button on the top right in Dialpad that says ‘Add User,’ you add a person’s name and email, choose the phone number… and you’re done. They download the app on the phone or computer and that’s it. No SIP extension, no IT guy, no need to call the tech guy, I can do it myself. Anyone can.
Zak Saboune
President
When I implemented Dialpad, I just felt my whole business was connected better.
Zak Saboune
President
See how Dialpad Ai Contact Center works!
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