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 Explore how artificial intelligence is transforming sales by enhancing customer engagement, improving lead conversion, and optimizing team efficiency, driving significant business growth.

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AI Sales Strategy: 13 Effective Ways Companies are Using AI to Improve Sales

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Director of Sales Development at Dialpad

Call center burnout is a growing issue. Our guide reveals how managers can prevent it, spot the signs in their workforce, and help employees bounce back fast.

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What is call center burnout? The full guide to recognizing, preventing, and overcoming it

Discover how to leverage AI-driven contact center automation for better performance visibility, value creation, and cost reduction. Our ultimate guide reveals all.

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Contact center automation: Your key guide to improving performance and customer service

Conversational AI in a contact center can help you deliver personalized, fast, efficient support, and keep you agents happy. Learn more, including use cases. 

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Conversational AI in a contact center: What it is, how you can use it, and the benefits it may bring

Discover how ICP in sales targets customers' needs, tailoring efforts to focus on potential buyers. Our step-by-step guide reveals how to craft the perfect ICP.

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What is an ICP for sales? A deep dive into all you need to know to build the perfect ICP

Looking for OpenPhone alternatives? Check out our comprehensive guide to ten OpenPhone competitors, which might make better choices for your business.

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Top OpenPhone alternatives for your business communications

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Senior Content Marketing Manager

Discover the best AI customer service software of 2024 in our essential guide, and harness the benefits of AI to improve your customer support operations. 

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The essential guide to the 10 best AI customer service software you just can’t ignore in 2024

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Customer Support Manager - Tier 1

B2B customer service is about delivering experiences to foster and maintain long-term relationships. Check out these 7 best practices for great B2B support.

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B2B customer service: Delivering exceptional experiences when your customers are businesses

Call automation is the process of automating otherwise time-consuming tasks in your call center. Learn how and where it can benefit your business.

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Call automation: Where and how your contact center can benefit

Sales performance metrics are quantifiable measures of how your sales team is doing. Check out the 9 sales performance metrics you should be tracking.

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9 Key sales performance metrics to track to keep your team as productive as possible

Our Customers - Highlights and Case Studies

How Olansky Dermatology went remote with Dialpad Ai

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How Olansky Dermatology went live in just 72 hours

Since its inception in 1981, Olansky Dermatology &...

A fully remote, easy-to-manage system in 72 hours ...

A cost-saving, improved patient experience:Staying...

screenshot of Dialpad's Ai Agent Assist functionality popping up helpful information in real-time during a live call

Screenshot of Dialpads Ai Agent Assist functionality popping up helpful information in real time during a live call

screenshot of Dialpad's Ai Agent Assist functional...

“Our agents are now more engaged in each call, tha...

Saving up to 3 hours per day with custom moments B...

Screenshot of Dialpad's AI-powered post-call summary with transcript and recording

Screenshot of Dialpads AI powered post call summary with transcript and recording

Screenshot of Dialpad's AI-powered post-call summa...

“Before Dialpad, our call review process was limit...

Reviewing 100% of calls with Ai Scorecards Transit...

Screenshot of Dialpad's Ai Scorecards dashboard

Screenshot of Dialpads Ai Scorecards dashboard

“Before Dialpad, our call review strategy was akin...

Optimizing team resources with live analytics Stay...

Screenshot of Dialpad’s built in contact center analytics dashboard

Screenshot of Dialpads built in contact center analytics dashboard

Screenshot of Dialpad’s built in contact center an...

“Live analytics has been critical for our manageme...

Looking ahead: Ai Recap and integrations As Olansk...

screenshot of a call summary generated by Dialpad's Ai Recaps functionality

Screenshot of a call summary generated by Dialpads Ai Recaps functionality

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Additionally, the team at Olansky is keen on integ...

Book a personalized walkthrough of Dialpad with our team!

Take a self-guided interactive tour of Dialpad's app!

Looking for enterprise-grade communications for yo...

Looking for enterprise-grade communications for your clinic?

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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Learn how Olansky Dermatology elevates the patient experience and went fully remote in just 72 hours with Dialpad Ai.

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