Motorola Solutions creates innovative, mission-critical communication solutions and services that help public safety and commerical customers build safer cities and thriving communities.
Prior to Dialpad, Motorola's IT department managed a total of 35 telephony vendors across 42 countries. But the company soon discovered that 50% of employees were using their desk phones roughly ten times a month. Most conversations were redirected straight to mobile phones that could be taken on-the-go.
— Greg Meyers, CIO at Motorola Solutions
By combining the functionality of enterprise business phones with the convenience of mobile devices, Dialpad brought Motorola Solutions’ communications network into the 21st century.
Google Apps for Work
In contrast to Motorola Solutions’ costly PBX, the company now has a flexible, cloud-based communications platform designed for the modern workplace. Employees can access messaging, video, SMS, presence, and calling—all in one place. And when a call comes in, Dialpad rings multiple devices—laptop, smartphone, or tablet. Users can also change devices mid-conversation, making it easy to start a call at their desk and transfer seamlessly to their smartphone. Within a month, call volume at headquarters increased by 10x.
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