How Miller Law Firm stays connected with clients from anywhere with Dialpad
If I want to add a new line or conference number, or set up calls to be forwarded to my assistant, I can do that easily in Dialpad.
Steve Miller
Owner/Attorney, Miller Law Firm
I can pick and choose the numbers I’m calling a client from. For example, if I’m calling from the office in Massachusetts, I can just change the number in Dialpad and call the client from anywhere. It always gives the feeling that I’m the local attorney, even if I’m not there physically at that moment.
Steve Miller
Owner/Attorney, Miller Law Firm
Dialpad can do voicemails, it can do faxes, it can do so many different things. I use Dialpad for pretty much all of my communications. The fact that if somebody calls and it’ll pop up on my cell phone even if I’m not in front of my computer has been a huge help.
Steve Miller
Owner/Attorney, Miller Law Firm
Any communications I have with clients I can easily pop in there and categorize. It saves me a lot of time, but also in general, being able to put earbuds in and just click the mouse to call, rather than having to pick up a phone and dial everything in, makes everything so much easier.
Steve Miller
Owner/Attorney, Miller Law Firm
If I know I’m going into a long conversation with a client, I can focus on the conversation because Dialpad will send me a transcript with highlights after the call. It saves me time, because typically with every client call, I’ll go in and start dictating notes. Now I’ve already got the whole conversation available in text.
Steve Miller
Owner/Attorney, Miller Law Firm
Dialpad really has taken away my dependence on desk phones—it’s much easier to be able to talk to a client on the computer. If they ask me something related to their case, I’m able to just go into Clio and pull up their file without having to hold the phone in one hand while I do it. It’s really streamlined a lot of the things I used to get annoyed with.
Steve Miller
Owner/Attorney, Miller Law Firm
Better client experiences start here
See how firms like Miller Law Firm stays connected with an AI-powered communications solution that brings all your communications with clients and staff into one workspace. Try it out with a free trial, or book a demo with our team to see how Dialpad works!