Metropolitan Pediatrics connects six clinics with over 42,000 patients
![A healthcare professional examining a toddler](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5814556%2F3ce2d3a1c6b5af44deee166511513436%2FA-healthcare-professional-examining-a-toddler_2023-01-24-134209_rnfj.jpg&w=3840&q=75)
![Young mother with her daughter at the pediatrician for consultation](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5814564%2Fad669e29b93c34e3e57e3ae7ff1b4bfe%2FYoung-mother-with-her-daughter-at-the-pediatrician-for-consultation.png&w=3840&q=75)
What sold me on Dialpad was being able to actually be more involved and being able to make changes in real-time, not having to put in a ticket and never hearing back about it. If we need to close the office for a meeting, add people, get a new phone number, or add a new license, all those things can be done really easily.
Kathy Smith
Practice Manager
![Screenshot of adding and managing phone numbers from Dialpads online dashboard](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5830280%2F4a963cc87744feabc953d9c7fea12dc7%2FScreenshot-of-adding-and-managing-phone-numbers-from-Dialpads-online-dashboard.png&w=3840&q=75)
Dialpad is so user friendly and easy to pick up that, in my experience, people just start using it without difficulty.
TJ Anderson | Chief Medical Information Officer
![A healthcare professional meeting with a patient](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5830278%2F494aafc59c497f2f11ab77f159bff2e9%2FA-healthcare-professional-meeting-with-a-patient.jpg&w=1920&q=75)
![A toddler and an adult](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5830279%2Fdb32d474a7c88a44d7f42cfefcda369c%2FA-toddler-and-an-adult.jpg&w=1920&q=75)
One thing I like about Dialpad is that everyone is very open to feedback about the product and very eager to develop new features that could really benefit our business and our users.
TJ Anderson
Chief Medical Information Officer
![Teleconsultation between a healthcare professional and a patient](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5830283%2F55a0f7406d6aadcd06463618159a8ff0%2FTeleconsultation-between-a-healthcare-professional-and-a-patient.png&w=3840&q=75)
Dialpad is easy to use, and if I happen to be working remotely, I can still access it and call patients. I can call from my cell phone and they’ll think I’m at the office because it all comes from Metropolitan Pediatrics. I can call an extension if I need to get anyone at the office. So those things have saved a lot of time.
Kathy Smith
Practice Manager
![Transcription UI](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5254106%2F3b464457581dcc6acbbb85e8b9583539%2FTranscription-UI.png&w=3840&q=75)
![Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent when a tricky question comes up on acall](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5830282%2F30b2db6c0cb5769bf4f03d623656a6c5%2FScreenshot-of-Dialpads-real-time-assist-card-feature-popping-up-helpful-notes-for-an-agent-when-a-tricky-question-comes-up-o.png&w=3840&q=75)
![Screenshot of built in heatmaps of the calls peak hours](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5830281%2F5856b75fadb85a841708b42ef33edc9e%2FScreenshot-of-built-in-heatmaps-of-the-calls-peak-hours.png&w=3840&q=75)
![Screenshot of Dialpad's real time analytics dashboard](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5218840%2F669d6eab476a5a7d71db6c4b3483dd43%2FReal-time-analytics-dashboard.png&w=3840&q=75)
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