How Big Brothers Big Sisters Lone Star keeps everyone connected
![An adult and a girl](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5254102%2F5b7b23dcd9b9937d5307ae14bd47ffdd%2FAn-adult-and-a-girl.jpg&w=3840&q=75)
What I’ve been hearing from the smaller agencies is how life-changing Dialpad is for them.
April Ford | CHIEF OF TECH & PROGRAM OPS
![A girl using her laptop](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5254100%2F72a8b3cf646bd6bb8b4c3625e94de15d%2FA-girl-using-her-laptop.jpg&w=1920&q=75)
![A guy reading a book](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5254101%2F57dc906cffabf4e8005df46f02269ccf%2FA-guy-reading-a-book.jpg&w=1920&q=75)
![Group messaging UI](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5254104%2F6aa4a46f652df52a6fc32e2169f1daba%2FGroup-messaging-UI.png&w=3840&q=75)
![Dialpad's Salesforce integration](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5227903%2F14c6b555eb979b5cdb1603ac6ef98274%2FDialpad-salesforce-integration-UI.png&w=3840&q=75)
The beauty of Dialpad is it lays directly on top of Salesforce, and the text messaging is logged automatically. That has just been unbelievable for us.
April Ford
Chief of Technology and Program Operations
![Transcription UI](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5254106%2F3b464457581dcc6acbbb85e8b9583539%2FTranscription-UI.png&w=3840&q=75)
![Screenshot of Dialpad's real time analytics dashboard](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5218840%2F669d6eab476a5a7d71db6c4b3483dd43%2FReal-time-analytics-dashboard.png&w=3840&q=75)
The analytics have been really critical. From a quality assurance standpoint, being able to make sure people are doing what they say they are—it’s huge from a child safety standpoint.
April Ford
Chief of Technology and Program Operations
![Manage phone numbers UI](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5219603%2F97c6ec52c724dbc702744ffd83b707d1%2FManage-phone-numbers-UI.png&w=3840&q=75)
The backend interface is really easy. Assigning numbers, transferring calls... Just the interface in general is super simple.
April Ford
Chief of Technology and Program Operations
![Guys in the library](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F5254105%2F1e12a1c4e6bc5545cec6b3e2a332ced0%2FGuys-in-the-library.jpg&w=3840&q=75)