Austin FC connects 180 employees across 3 locations
I was looking for something more modern, and I was able to find that with Dialpad. It allowed us to seamlessly transition from the office to home, and it’s been huge during this time of work from home during the pandemic. We’re really fortunate to have found Dialpad.
Ryan Fannin
Vice President of Information Technology
We’re across three locations—we’re enterprise-level at our stadium, with multiple phones. So the flexibility and integrations with Office 365 is one of the core software pieces in our stack, so seamlessly integrating there was also key.
Ryan Fannin
Vice President of Information Technology
Being able to seamlessly add those call records into an account for the rep to look back on and gain notes, not only for that case, but also if a rep were to leave, we don’t lose those records. So the integration with Salesforce is fantastic.
Ryan Fannin
Vice President of Information Technology
Since the transition, we’re able to look and see who’s making all the calls, how long they go on, and the specific data points that are important for our sales leadership group.
Ryan Fannin
Vice President of Information Technology
For us, being a new organization, the transition was really easy. We didn’t have any on-premises servers, and with the flexibility of moving our phone system, the phone follows you. So we were able to pick up and set down at whatever place we might be, with seamless flexibility and full connection and capabilities.
Ryan Fannin
Vice President of Information Technology
Managing a sports team or stadium?
See how Dialpad's unified communications platform and fully integrated contact center can help with ticket sales, handling phone calls and messages from fans, and a lot more!