Art’s Way Manufacturing stays ahead of customer demand + supply chain issues with Dialpad Ai
![Two agricultural machineries](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F6718460%2F561825fa3fad530a367ab1e7ea83f503%2FTwo-agricultural-machineries.jpg&w=3840&q=75)
Segment
Industry
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Callers are able to talk to the people that they need much faster
EMILY BAILEY | MARKETING MANAGER
![Two persons talking Arts Way](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F6718461%2F6b11ac878edcc09843df448164423e0a%2FTwo-persons-talking-Arts-Way.jpg&w=1920&q=75)
![Agricultural machinery](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F6718453%2Fdefa81e03949f3f2ab920cdc31ef9b23%2FAgricultural-machinery.jpg&w=1920&q=75)
Callers are able to talk to the people that they need much faster.
EMILY BAILEY
MARKETING MANAGER
![Screenshot of selecting where the call will be sent in Dialpad](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F7y073bKQzFdh4lDCqxUUv7%2F385cab075fe45fc58ee221271dc70923%2FScrenshot_of_selecting_where_the_call_will_be_sent_in_Dialpad.jpg&w=3840&q=75)
Callers are able to talk to the people that they need much faster, while the agents know what they're calling about because of the skills-based routing, plus they get alerts when the call comes in.
EMILY BAILEY
MARKETING MANAGER
![Screenshot of Dialpad Ai transcribing a phone call in real time Arts Way](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F6718455%2Fc508d81a6c3ebfa636b498196daeb6a5%2FScreenshot-of-Dialpad-Ai-transcribing-a-phone-call-in-real-time-Arts-Way.png&w=3840&q=75)
![Screenshot of Dialpads Ai Agent Assist feature automatically searching for information to help an agent or rep in real time Arts Way](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F6718456%2F4bf3edff25c3edd2c08fba9a4d870707%2FScreenshot-of-Dialpads-Ai-Agent-Assist-feature-automatically-searching-for-information-to-help-an-agent-or-rep-in-real-time-.png&w=3840&q=75)
If someone says ‘I’d like the price on the 7165,’ then Dialpad Ai pulls up our price book for the agent to use at a quick glance, instead of needing to find the information on the computer.
EMILY BAILEY
MARKETING MANAGER
![Screenshot of Dialpads built in contact center analytics dashboard Arts Way](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F6718457%2Fcf7ebfe8de89c64ef3ac716a15e7b409%2FScreenshot-of-Dialpads-built-in-contact-center-analytics-dashboard-Arts-Way.png&w=3840&q=75)
Dialpad has a cool factor that some other companies don’t have.
EMILY BAILEY
MARKETING MANAGER
![Screenshot of making a phone call using Dialpads desktop and mobile app](/_next/image/?url=https%3A%2F%2Fimages.ctfassets.net%2Fr6vlh4dr9f5y%2F6718458%2F497895978f41abe2065279473899dade%2FScreenshot-of-making-a-phone-call-using-Dialpads-desktop-and-mobile-app-Arts-Way.png&w=3840&q=75)
Interested in AI?
See how your manufacturing business can use Dialpad Ai to stay ahead of customer demand and supply chain issues with Dialpad Ai's conversational insights! Book a demo, or take a self-guided interactive tour of the app first!