GUIDE

How to hire call center agents

Learn how to scout and hire the right call center or contact center agents for your business, from skills to look for to technology for supporting them. And if you're in the market for a contact center platform, why not check out a demo of Dialpad's AI-powered customer engagement platform?

Dialpad Ai contact center's platform on a mobile app

Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls

Want to see how Dialpad Ai can work for your business?

Book a personal demo to see how your Support, Sales, and other teams can use it. Or, take a self-guided interactive tour of the app on your own!