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A supervisor seeing an agent's call being transcribed in real time in Dialpad
Screenshot of adding and managing phone numbers from Dialpads online dashboard
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Call History View UI
Recording a video meeting in dialpad
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of a bar graph showing service percentages over time in Dialpad
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Ivr menu analytics in dialpad contact center blog size v2