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  • Dialpad Logo
  • Nextiva
  • Price

  • Starts at $15/user/month
  • Starts at $25.95/user/month at regular price [1]
  • SMS/MMS messaging

  • Transcriptions

  • Highly accurate call, meeting, and voicemail transcription
  • Only voicemail transcription, and only on Enterprise plan [1]
  • Call recording

  • Multi-level auto attendant

  • Artificial Intelligence

  • Real-time transcriptions, sentiment analysis, speech coaching, and instant post-call summaries powered by Dialpad Ai
  • Not much information on pricing page regarding artificial intelligence functionality
Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of business text messaging features in Dialpad-s desktop and mobile applications
Dialpad vs Nextiva Get App reviews