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Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
  • Dialpad Logo
  • Gong logo

  • Pricing

  • Available upon request
  • Available upon request

  • Built-in AI for conversational intelligence

  • Native to platform

  • Voice calls

  • Video conferencing

  • SMS/MMS

  • Chat functionality

  • Contact center capabilities (IVR, routing, etc)

  • Auto-dialer

  • Real-time Assist cards

  • Call transcription

  • Live and post-call transcription
  • Post-call transcription only*

  • Sentiment analysis

  • Live monitoring and post-call analysis
  • Post-call analysis only*

  • SFDC integration

Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
Screenshot of Dialpad's video conferencing interface displaying a video feed with two participants
Screenshot of Dialpad Ai transcribing a video conference in real time
Screenshot of calls in Dialpad [light grey bg]