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Workflow orchestration: How to streamline tasks and empower agents

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Dr. Venky Krishnaswamy

CCaaS Product Strategist

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Contact Center Operations

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Creating a chatbot flow in dialpad self service blog size v2
Screenshot of Dialpads integration with Salesforce
Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Screenshot of Dialpads integration with Hubspot

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