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HIPAA-compliant VoIP: What it is and how to choose one

Preston
Preston Thomas

Senior Privacy and Compliance Counsel

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Healthcare

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🧠 Dialpad tip:

By partnering with a VoIP provider with a healthcare phone system tailored to the industry, you’ll also gain a trusted advisor to help you address any HIPAA compliance concerns. (More on healthcare contact center best practices here.)

🚨 Dialpad tip:

If you’re dealing with a VoIP provider that stores ePHI information for you and doesn’t ask for a Business Associate Agreement, run! You could be faced with some serious penalties.

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