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Customer retention: A guide from a VP of Customer Experience

Jen Jackson

VP of Customer Experience

Customer retention header

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Customer Support + Experience

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Nps calculation

Guillermo Cornejo
CEO, Riders Share

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Screenshot of Dialpad CSAT surveys providing key insights to improve customer experience boost loyalty and understand your

Screenshot of a heatmap showing call volume patterns and average speed to answer in the Dialpad contact center

Nat Norris
VP of Marketing and IT, Central Restaurant Products

Screenshot of Dialpads integration with Salesforce