Katherine stone 203x203

Senior B2B SaaS Writer at GetVoIP

Uncover how AI transforms contact center operations, enhancing customer service, agent performance, and operational efficiency.

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The role of AI in contact center operations

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Katherine Q. Stone - Senior B2B SaaS Writer at GetVoIP

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Dialpad is a VoIP business phone platform built for modern workplaces of all sizes, offering cloud-based voice, messaging, video, and conference calling functionality for day-to-day business communications, support teams, and sales professionals. 

Dialpad is an AI-powered cloud communication platform that makes it easier and more efficient to connect and collaborate with your team. Try for free!"

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Katherine Q. Stone

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Katherine Q. Stone has over 5 years of experience covering the B2B tech and Software as a Service beat, with a particular focus on UCaaS, CCaaS, and AI solutions. She has a special interest in AI’s influence on business process management, user experience, and labor.

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