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AI for bilingual contact centers: Bridging the language gap

Anne Paling
Anne Paling

Manager, Data Annotation & Testing

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Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
Conversational AI answering a patient question on a live chat
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Screenshot of creating a Custom Moment in Dialpad which uses AI to track how often certain keywords are coming up on calls
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Screenshot of Dialpads AI powered real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

Dialpad Ai powers bilingual contact centers

See how Dialpad Ai can help you create personalized and culturally sensitive interactions. Book a demo of Dialpad Ai Contact Center, or take a self-guided interactive tour of the app first!