LEADING THE INDUSTRY
SPARK Matrix named Dialpad CCaaS Leader
The 2021 SPARK Matrix is out, and Dialpad is named as a technology leader for Contact Centre as a Service! Quadrant Knowledge Solutions look at customer impact and technology excellence, and Dialpad earned high points for each one, earning a place squarely in the Technology Leaders quadrant thanks to:
Technological innovations like Dialpad Ai that provides agents with real-time assistance
Robust contact centre functionality
Fast setup and hassle-free deployment
Learn why Quadrant chose Dialpad as a technology leader in their report: