Setting up a contact centre for educational institutions

Setting up a contact centre VoIP solution for schools might seem overwhelming at first, but it doesn’t have to be—the hardest part is getting started.

In this guide, Mike Monteiro, Senior Manager of People Operations at Education First, breaks down how to set up a contact centre from the ground up, broken down into four simple steps. By the end, you’ll know:

• What your contact centre should look like, before you even start

• The different tools you’ll need to make your contact centre work the way you need it to

• How to actually build your contact centre (no IT needed!)

Get it below. 👇