DIALPAD PREMIUM SUPPORT

Get white glove service, every time.

Count on fast, expert service and quick resolutions—whenever you need help—with Dialpad Premium Support.
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Dialpad Premium Support

Level up to 24x7x365 VIP service

Bypass Tier 1 support for the quickest response and fastest resolution—any time of day.

Connect with highly specialised agents

Get help—by phone or chat—from experienced agents with direct lines to Dialpad product and engineering teams.

Unlock access to professional services

Benefit from hours of training sessions or design, management, and implementation assistance—every month.
SEE THE BIG PICTURE

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See what our customers are saying

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“Dialpad’s support was great, they were there for us the whole time.”

Chad Kunsman
Senior Network Engineer | Splunk

MAXIMISE YOUR SUCCESS

Partner with a pro

Lock in personalised guidance

Get help with optimising your Dialpad investment from a trusted technical consultant.

Rely on a single point of contact

Always know who to reach for technical emergencies, complicated issues, and escalation management.

Make a strategic plan for the future

Find new opportunities for development with weekly agendas, quarterly reports, annual reviews, and customised training.

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Discover why we’re a trusted leader

YOU DESERVE THE BEST

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