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Intuitive + easy to use

Voicemail-to-email

Is your voicemail box filling up fast? Find yourself unable to get through messages because you’re busy in meetings all day? With Dialpad’s voicemail-to-email service, which transcribes and emails messages to you, you don't have to miss a single message. Try it for free!

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How Dialpad's voicemail-to-email service works

Dialpad's voicemail to email service comes as part of our unified communications platform, which essentially gives you a built-in business phone system along with video meetings, SMS/MMS text messaging, screen sharing, and more, all from one platform. And you get all this (including unlimited calling in Australia, as well as the US and Canada), for just $20 per user per month.

Get more than just a voicemail-to-email service with Dialpad

All your business communications in one place

Make phone calls, have video meetings, send instant messages, and more, all from one beautifully designed desktop or mobile app. (Or even your web browser if you or your clients don't want to download anything.) If you're using way too many apps, this is a great, simple way to streamline your workflows.

Truly unified communications

Real-time transcription

Dialpad Ai doesn’t just give you voicemail-to-email transcription. It can also transcribe your calls and video conferences—in real time. Have teammates in other time zones who can’t make it to a meeting? Just send them the transcript. (And that’s just one of many cool things Dialpad Ai can do!)

Screenshot of Dialpad Ai transcribing a phone call in real time

Easy voicemail forwarding

Want to share a voicemail message with someone? You can do that in Dialpad with just a few clicks. To forward voicemail messages to a teammate, just go to your inbox (where you can see your new messages), then hit "Voicemails," then select "Forward" from the drop-down menu and enter your contact’s name or email address.

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Automated post-call summaries

Another useful feature you won't find in many other VoIP phone systems? Dialpad also automatically sends a post-call email message with a summary of the call, a searchable transcript, action items, and more to all the attendees for easy follow-ups.

Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends

A fully integrated contact centre platform

Managing a support, sales, or other contact centre team? Dialpad also has a cloud contact centre product that's fully integrated into its unified communications platform. One login, one account, one beautiful user interface.

Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time

Plays nice with any device

Whether you're working from your computer or mobile devices like iOS or Android phones, you can access voicemail messages right from your app or a browser.

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Integrations with your favourite apps

Using Google Workspace or Microsoft 365? What about a CRM like Salesforce or HubSpot? Dialpad has native integrations with a wide range of these tools to help you automate and streamline repetitive tasks!

Screenshot of Dialpads integration with Salesforce

How forwarding voicemails to email works

Ready to start forwarding your voice messages to your email inbox?

If you’re still using a traditional voicemail setup, your voicemail workflow probably looks something like this:

  • Receive a voicemail notification to alert you that a caller has left an audio message

  • Dial into your voicemail inbox

  • Enter your voicemail password or PIN

  • Listen to all of your messages from the most recent, through to the least recent.

Time-consuming, right? Voicemail transcriptions, aka. visual voicemail, is a lot more convenient.

With Dialpad, your voicemail messages are automatically transcribed. You can then access these voicemail transcriptions (along with the audio files) directly from your Dialpad app or browser.

You can find your voicemail box under your "Voicemails" tab, where you'll also find your entire log of voicemail transcriptions and corresponding audio files.

Start setting up and managing your visual voicemail in Dialpad in three simple steps:

  1. Record a personalised voicemail greeting: You can do this directly in the Dialpad app. Just navigate to Settings > Call Handling & Voicemail.

  2. Check your voicemail messages: Find these in your Inbox under the Voicemails tab.

  3. Share, store, download, or delete your messages from the adjacent drop-down menu.

Start forwarding voicemails to your email with Dialpad

Unlike most business phone services, Dialpad gives you sophisticated functionality, like visual voicemail, included right in every plan. Try it now for free!

A voicemail-to-email service that’s built right into your phone system

Sign up for a 14-day free trial to see how our voicemail-to-email service works! It takes just a few minutes to get started, and you'll even be set up with a virtual phone number. Or, take a self-guided interactive tour of the app first!

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Frequently asked questions about voicemail to email