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CONTACT CENTER

Ai-powered omnichannel is here

Build an Ai-powered contact center in minutes.

Screenshot of Dialpads AI Coaching Hub, featuring an interactive, customizable funnel and a leaderboard that provides coaches, admins, and reps with insights into individual and team performance

Loved by global brands big and small

Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call

Global brand big & small love Dialpad

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Three students viewing a laptop

Education first increases their CSAT to 97%

Call center agents at work

AER Technologies drops their call abandon rate by 13%

Hospital front desk

CareRev reduces missed calls by 90%

4.3

4.3

Gartner peer insights

4.4