What I’ve been hearing from the smaller agencies is how life-changing Dialpad is for them.
April Ford | CHIEF OF TECH & PROGRAM OPS
The beauty of Dialpad is it lays directly on top of Salesforce, and the text messaging is logged automatically. That has just been unbelievable for us.
April Ford Chief of Technology and Program Operations
The analytics have been really critical. From a quality assurance standpoint, being able to make sure people are doing what they say they are—it’s huge from a child safety standpoint.
April Ford Chief of Technology and Program Operations
The backend interface is really easy. Assigning numbers, transferring calls... Just the interface in general is super simple.
April Ford Chief of Technology and Program Operations
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