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Dialpad Connect vs. Avaya Cloud Office

A quick snapshot of what you get with Dialpad:

  • True unified communications solution with cloud built into its DNA

  • Native AI with powerful features like sentiment analysis, speech transcription, and agent assistance

  • 100% uptime guarantee for Enterprise plan customers

Sign up for a demo and see how it stacks up against Avaya Cloud Office!

Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
  • Dialpad Connect vs. Avaya Cloud Office at a glance
  • Dialpad Logo
  • Avaya

  • Pricing

  • Starts at $15 per user/mo
  • Starts at $22.99 per user/mo at regular price*

  • Contact channels

  • Digital, voice, and SMS/MMS available
  • Digital, voice, and SMS/MMS available

  • Video meetings

  • Unlimited video meetings available for all plans
  • Available starting from Standard Tier*

  • Call recordings

  • Unlimited recordings, available for all plans
  • Available starting from Standard Tier*

  • 100% uptime SLA

  • Available at Enterprise Tier

  • Built-in AI for conversational intelligence

  • Native to platform
  • Partnerships with other providers**

  • Real-time transcription

  • Real-time sales coaching

Screenshot of Dialpad Ai transcribing a phone call in real time
Screenshot of Dialpad Ai Recaps generating a summary and action items after a phone call ends
Screenshot of Dialpads real time assist card feature popping up helpful notes for an agent or rep when a tricky question comes up on a call
Screenshot of business text messaging features in Dialpad-s desktop and mobile applications
Screenshot of Dialpad's video conferencing interface displaying a video feed with two participants
Screenshot of third party awards won by Dialpad
Screenshot of Dialpad Ai transcribing a video conference in real time

See how Dialpad compares against Avaya Cloud Office!

Connect your team with a platform that powers voice, video, messages and meetings across all your devices. Get a demo or, take a self-guided interactive tour of the app first!