Artificial Intelligence
Need to build rapport with customers? Dialpad can help
Learn how to build rapport with customers, and what we've learned from transcriptions of billions of minutes of calls. >>>
Anne Paling
Manager, Data Annotation & Testing
Manager, Data Annotation & Testing
Anne Paling
Artificial Intelligence
From COVID-19 to business chats: What can our conversations tell us about trends?
Learn about how Dialpad's AI technology, Voice Intelligence, can pick out conversation trends from phone calls
Anne Paling
Manager, Data Annotation & Testing
Artificial Intelligence
Can you hear me? How to improve audio on phone calls and conferences
Learn how to improve the audio quality of your conference calls with these five simple tips. >>>
Anne Paling
Manager, Data Annotation & Testing
Contact Center Operations
5 compliance features your contact center software should have
What compliance features should your contact center software have? How can you keep your company (and customer) data secure? Find out in this guide >>>
Anne Paling
Manager, Data Annotation & Testing
AI for bilingual contact centers: Bridging the language gap
Discover how AI-powered technology is revolutionizing customer support in bilingual contact centers, bridging language gaps and delivering seamless interactions.
Anne Paling
Manager, Data Annotation & Testing
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