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AI in customer service: Redefining the future of customer interactions

Jen Jackson headshot
Jen Jackson

VP of Customer Experience

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Customer Support + ExperienceArtificial Intelligence

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Screenshot of Real-time Assist (RTA) cards in Dialpad, created by admins to automatically guide contact center agents during calls
Screenshot of Dialpad Ai analyzing the sentiment of multiple calls in real time
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Creating a chatbot flow in dialpad self service blog size
Screenshot of Dialpad CSAT surveys providing key insights to improve customer experience boost loyalty and understand your